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We believe in honesty, integrity, and transparency in all that we do. To this end, we have made our terms and conditions as extensive as possible, to ensure that all customers and suppliers know our values when trading with us.

Please read below for all partnering aspects, including payment, shipping terms, scheduling deliveries, pricing, taxation, the operation and use of this website, and much more.

We very much look forward to working with you and welcome any questions you may have regarding these terms and conditions.

Terms & Conditions

General Terms & Conditions

Scope of Application

i. The General Terms and Conditions (“General Terms”) hereinafter set forth shall exclusively apply to all transactions and interactions with Integ Metals Ltd., registered in London, England, henceforth referred to as "The Seller," "Us," "We," and "Our."

ii. "The Buyer" and "The User" means any person, firm or company who buys or agrees to buy goods from The Seller, or accesses the integmetals.com website.

iii. The General Terms as amended from time to time shall also apply to future transactions even if in a particular case they have not been transmitted or otherwise delivered to The Buyer.

I. General

i. These conditions (together with those stated on the face hereof) are the only conditions upon which The Seller is prepared to deal with The Buyer and they shall govern this Contract to the entire exclusion of any other express or implied conditions. To the extent that there is any inconsistency between the conditions set out on the face hereof and these standard conditions the former shall prevail.

ii. These Conditions may only be modified by a variation expressed in writing by The Seller and no other action on the part of The Seller (whether delivery of the goods or otherwise) shall be construed as an acceptance of any other conditions or of any modification hereto. Any differing or conflicting variations from these General Terms shall be of no effect unless aforementioned written permission is granted by The Seller.

iii. These Conditions (as modified in accordance with paragraph I-ii. and together with the matters referred to on the face hereof) embody the entire understanding of the parties and supersedes any prior promises, representations, undertakings or implications.

iv. Any quotation in whatever form given to the Buyer is given subject to these Conditions and does not constitute an offer to sell. All orders placed with the Seller require The Seller's acceptance before any contract arises.

v. The expressions "CIF" and "FOB" have the same meaning as in Inco terms 2010 published by the International Chamber of Commerce. A copy of these terms may be found at this address: https://iccwbo.org/resources-for-business/incoterms-rules/incoterms-rules-2010/

II/a. Shipment and Passing of Risk/Export Controls

i. Integ Metals Ltd. delivers goods as ex-works (Inco terms 2010, as above.); packaging and delivery is charged separately, but will be included and displayed upon the quotation invoice prior to request for payment.

ii. The Buyer will be entirely responsible for obtaining insurance coverage against theft, breakage, transport, fire and water damage, as well as other insurable risks for the good's passage. Where shipments under these Conditions are made CIF the goods are insured subject to Institute Commodity Trade Clauses (A) (Click here for Lloyd's Underwriters depiction of said clause) as amended by the policy conditions but excluding insurance against the risk of war, strikes, riots and civil commotions which risks shall only be covered at Buyer's request and cost. In the event of loss of, or damage to goods after shipment under this contract but prior to actual arrival at discharge port and payment therefore the buyer will make payment against the documents representing such goods in accordance with the Payment clause and in the event of the carrying vessel being lost such payment shall be made immediately loss of the carrying vessels is established.

iii. The risk shall pass to The Buyer upon dispatch of shipment. This shall apply even if Integ Metals Ltd. have assumed additional obligations such as freight or shipping charges, or direct delivery.

iv. If dispatch or shipment is delayed due to circumstances for which The Buyer is responsible, the risk shall pass to The Buyer as of the date of notification of readiness for dispatch.

v. The Buyer shall indenmify The Seller against any loss or expense to The Seller arising from failure by The Buyer to obtain in due time any import licence or permit or the like which may be required for the importation of the goods at destination or from the subsequent revocation or non renewal of such permit.

vi. If the delivery of Integ Metals Ltd.'s products is subject to the granting of an export or import licence by a government and/or any governmental authority under any applicable law or regulation, or otherwise restricted or prohibited due to export or import control laws or regulations, Integ Metals Ltd. may suspend its obligations and Buyer’s rights regarding such delivery until such licence is granted or for the duration of such restriction and/or prohibition, respectively, and Integ Metals Ltd. may even rescind the transaction without incurring any liability towards The Buyer. Furthermore, if an end-user statement is required, The Buyer shall inform Integ Metals Ltd. thereof, and The Buyer shall provide Integ Metals Ltd. with such document upon Integ Metals Ltd.’s first written request. If an import licence is required, The Buyer shall inform Integ Metals Ltd. immediately thereof and The Buyer shall provide Integ Metals Ltd. with such document as soon as it is available. By accepting Integ Metals Ltd.’s offer, entering into any transaction, and/or accepting any of Integ Metals Ltd.'s products, The Buyer agrees that it will not deal with the Integ Metals Ltd. products and/or documentation related hereto in violation of any applicable export or import control laws and regulations.

II/b. Delivery Period

i. The period for delivery and performance starts upon dispatch of the acknowledgement and acceptance of the order by Integ Metals Ltd., but not before, if necessary, all technical details have been fully cleared up and agreed upon, all documentation, permits, approvals, clearances etc. to be supplied by The Buyer have been provided, and only after full cleared funds for the order has been received by Integ Metals Ltd. Compliance with the delivery period or schedule shall be contingent upon performance of The Buyer’s obligations.

ii. The delivery deadline shall be deemed to have been met if, unless otherwise agreed upon, the products to be delivered have left the premises of Integ Metals Ltd.'s forwarding facility prior to the expiry of such deadline. The date of dispatch is the best estimate of such date but Integ Metals Ltd. reserves the right to alter the same without notice.

iii. Depending on the size of the order and/or the goods ordered, said goods may be shipped in one or more parcels, and each shipment shall be treated as a separate contract to which the terms and conditions hereof shall mutatis mutandis apply: provided that this condition shall be subject to and in no way detract from the rights of Integ Metals Ltd. hereof to suspend or terminate the whole contract in the circumstances mentioned.

iv. The Buyer agrees to ensure the prompt discharge turn-round and re-despatch of all and any road transport vehicles or other forms of carriage which have been used for the carriage of any consignment of material under this contract and to indemnify and keep indemnified Integ Metals Ltd., its officers, agents and employees against any loss or liability whatsoever arising or resulting from any delay in such discharge tum-round or redispatch.

v. All deliveries are final and not open to rerouting, amendment or return. Once the delivery address has been agreed upon and the terms of sale, payment and shipping, including permissions and duties, have been settled, and dispatch and delivery dates have been ascertained, the goods thereafter are wholly the responsibility of The Buyer. If The Buyer's premises are unmanned, or otherwise unsuitable for delivery, be it vehicular access of lack of suitable equipment to unload or move the goods, the goods shall be returned to Integ Metals Ltd.'s forwarding office at The Buyer's expense and without recompense.

II/c. Duties of Inspection and Notice of Defects

i. Immediately upon receipt of the goods the Buyer shall examine the same to check that the quality and weight conform to this contract. Any use, conversion or disposal of the goods by the Buyer shall be deemed to constitute approval and acceptance of them. Any claim against the Seller arising under this Contract must be made in writing and received by The Seller within five working days of delivery of the goods to the Buyer.

ii. The Buyer shall also be obliged to inspect the packaging and the products immediately upon delivery and to report any damage to the shipping agent.

iii. Obvious defects, including but not limited to damages resulting from transport damages, shall be notified to Integ Metals Ltd. in writing without delay, in any event within 5 working days of receipt of the delivery at the latest.

iv. The Buyer loses the right to rely on a lack of conformity of the products if the buyer does not give notice to Integ Metals Ltd. specifying the nature of the lack of conformity within 5 working days after The Buyer has discovered it or ought to have discovered it.

v. The Buyer shall have no claims if any deviations as to quality of the product delivered from the quality agreed on in the contract are only insignificant.

II/d. Weights

i. The Buyer hereby accepts an allowance of +/- 10% (or such other allowance as stated overleaf) in respect of the weight of goods delivered to the Buyer as against weight of goods as agreed to be sold under this contract.

ii. Save as stated to the contrary overleaf the Buyer is deemed to accept The Seller's declared weights and the Seller shall have no liability for any claim for short weight in respect of any variation in weight within the allowance referred to in paragraph II/d-i.

III. Pricing & Payment

i. The Buyer shall pay the price in the manner specified on the face hereof and prices quoted shall be ex-works unless stated to contrary on the face hereof. The time for payment shall be of the essence of the Contract.

ii. The Seller reserves the right to alter any price quoted (whether due to fluctuations in exchange rates or otherwise) at any time prior to the actual date of payment or delivery whichever is later.

iii. Where The Seller quotes a price this shall not include import or other duties dues taxes and any other costs chargeable in respect of the cargo at port of discharge and any increase in freight rates duties taxes or dues in the country of final destination of the goods subsequent to the date of the contract shall be for the Buyer's account.

iv. Unless otherwise agreed upon between The Buyer and The Seller in writing, invoices shall be paid without any exceptions or deductions before the goods are dispatched to The Buyer's requested delivery address. Invoices shall be valid for a term of not more than 7 days from the date of quotation.

v. All bank charges shall be borne by the buyer.

vi. All payments are to be made via BACS transfer to the account details provided below, or as otherwise directed on the invoice. Payment shall be deemed to have been received as of the date on which the funds become available to Integ Metals Ltd.

IV. Limitations and Exclusions

i. Save as provided expressly in these conditions, on the face hereof, and in section 12 of the Sales of Goods Act 1979 and expect where the Buyer is dealing as a Consumer (within the meaning of the Unfair Contract Terms Act 1977) all conditions and warranties express or implied as to the quality or fitness for any purpose of the goods are hereby expressly excluded to the fullest extent permitted by law.

ii. The Seller warrants that allowing for reasonable variations in quality goods sold against sample shall comply with such sample. Should goods fail to do so the Buyer shall give notice thereof forthwith upon delivery to the Seller then the Seller may in its discretion where satisfied that the goods failed to comply with such sample for the reason stated at the date of despatch either:-

a. replace the goods on the defective goods being returned to the Seller at the Buyer's cost such defective goods thereof becoming the Seller's property; or

b. repay the purchase price for the goods and if so required the Buyer shall return the defective goods to the Seller at the Buyer's cost such defective goods thereof becoming the Seller's property and on doing any of the matters referred to above the subject as hereinafter provided the Seller shall be under no liability or obligation to the Buyer or any other person in respect of any defect in the goods.

iii. Save as provided above The Seller shall be under no liability by reason of any delivery of any goods which it is alleged do not comply with or have not been made to comply with the description or specification or sample applicable in this contract and the Buyer accepts the Seller's obligation above in lieu of any remedy or right he might otherwise have in respect of such delivery notwithstanding that failure in this first instance to provide goods which comply with the contract or which have been made so to comply be due to negligence on the part of the Seller its employees agents sub-contractors or others.

iv. In the case of any other breach of contract not covered by the foregoing including failure to deliver on time or at all by The Seller the maximum amount recoverable by The Buyer shall be the price already paid.

v. In any event The Seller's aggregate liability to The Buyer in respect of any breach or breaches or non-performance if the contract howsoever caused or arising shall not exceed the purchase price of the goods.

vi. All drawings descriptions illustrations specifications performance data dimensions weights and the like whether contained in any contract or made by way of representation will have been provided by the Seller on the basis they are as accurate as reasonably possible but the Seller does not warrant and no warranty shall be implied that the same are accurate.

vii. The Seller shall not be liable under any circumstances for any loss or damage howsoever caused which arise in respect of indirect or consequential loss or damage which shall for the purpose of this clause include but not be limited to any loss or damage in respect of profits or income or business or whatsoever kind.

viii. Nothing in this clause IV. shall exclude or limit the liability of the Seller for death or personal injury caused by the negligence of the Seller.

V/a. Risk

Risk of damage to or loss of the goods shall pass to The Buyer:-

i. If the goods are sold "ex warehouse", at the time when The Seller tells The Buyer the goods are available for collection;

ii. If the goods are to be delivered otherwise than at The Seller's premises, at the time when the goods are so delivered or tendered for delivery.

V/b. Reservation of Title

Notwithstanding the passing of risk in the goods The Seller shall remain the legal and beneficial owner of the goods until The Seller has received cleared funds as payment in full for the goods. Until such time:-

i. the Buyer shall keep the goods separate from the Buyer's and any third party's goods and shall keep them properly stored insured and identified as the Seller's property;

ii. the Buyer shall be entitled to resell or use the goods in the ordinary course of the Buyer's trade but shall hold any proceeds of sale on trust for the Seller to the extent of any sums due to the Seller;

iii. the Seller may require the Buyer to deliver up the goods forthwith and if the Buyer fails to do so the Seller may enter the Buyer's premises or any third party's premises where the goods are stored and repossess the goods.

VI. Health & Safety

The goods are sold on condition that:

a. The Buyer carries out such tests and examination of the goods as are reasonably practicable to ensure that when used the goods are safe and without risk to health and comply with all local laws and regulations.

b. The Buyer shall, if so requested by the Seller, enter into a written undertaking to take such steps as may be specified by the Seller relating to such tests and examination.

VII. Copyright

i. Integ Metals Ltd. reserves all proprietary rights and copyrights to and in any and all documents provided to the buyer, including but not limited to cost estimates, drawings, and technical documentation. Such documents may not be made available to any third parties without Integ Metals Ltd.’s prior written consent.

ii. All information including, but not limited to; articles, data, referencing and photographs contained within the Integ Metals Ltd. website is subject to British and international copyright laws. Pursuant to the limits of such laws you must not copy, reproduce, or otherwise pass of this work as your own, or as work that you have entitlement to. Any copying for commercial purposes, for distribution to third parties or other manner of use of material contained within Integ Metals Ltd. website is expressly forbidden without prior written permission of Integ Metals Ltd.

VIII. Conditions of Use of Website

i. By entering this website, owned and operated by Integ Metals Ltd., you agree to abide by the conditions of use determined below. If you do not agree with these terms, or do not wish to follow said terms, you are invited to leave the website immediately.

ii. It must be acknowledged by all visitors to this website that whilst Integ Metals Ltd. and any contributors to this site, will strive to achieve complete accuracy and timely relevance in any and all material and data shared herein, the aforementioned persons do not accept any responsibility for any factual errors or omissions contained within said content.

iii. Integ Metals Ltd. does not offer any guarantees or representation in relation to the website's content. Any conceivable warranties are forthwith dismissed, with the exception of those which cannot be discounted by applicable law. The data shared on this website is used solely at the risk of the user. Integ Metals Ltd. accepts absolutely no liability for any loss or damage which may be incurred by the user as a result of relying on the data contained within the Integ Metals Ltd. website for any intended purpose, or for the user's inability to access said material.

iv. Integ Metals Ltd. do not claim, state, or otherwise represent that the website www.integmetals.com will be available at all times, nor do we accept any responsibility for any loss or damage which may be suffered by the user for their inability to access the website.

v. Upon this website, we offer links to other data sources, websites, social media feeds and other electronic media. These are accessed entirely at the user's own risk and Integ Metals Ltd. does not accept liability for any damage or hardship which may befall the user as a result of following these links. Furthermotre, the aforementioned electronic media sources are the responsibility of their respective owners and not that of Integ Metals Ltd. As such, the intended material and their respective links may change or be made redundant without our prior knowledge.

IX. Governing Law

i. This contract is governed by the laws of England and the English High Court of Justice (to the jurisdiction of which The Buyer hereby irrevocably submits) shall have the exclusive jurisdiction to resolve any disputes arising out of it.

X. Force Majeure

i. The Seller shall not be liable for any loss or damage caused by delay in the performance or non-performance of any of its obligations hereunder where the same is occasioned by any cause whatsoever that is beyond its control including but not limited to Acts of God, war, riots, civil disturbance, requisitioning, fire, explosions, sabotage, storm, flood, earthquake, fog, subsidence, adverse climatic conditions, pestilence, epidemics, governmental or parliamentary restrictions or regulations, non-availability or interruption or deviation in shipping or other transport strikes, shortage of labour, lock-outs or trade dispute (whether involving its own employees or those of any other person) collapse of structures, cessation or interruption of operation of any plant or process, failure of supply of raw materials or components or other operating requirement, breakdown of machinery. Should any such event occur the Seller may suspend this contract without incurring any liability for any loss or damage thereby occasioned and the duration of such period of suspension shall be added to any delivery date or period herein specified and the Seller so affected by such cause shall give immediate notice thereof to the Buyer in writing. The Seller shall be regarded as affected by such cause if such cause affects the producer of the goods and this occasions delay in the performance of the Seller's obligations hereunder.

ii. Upon The Buyer receiving notice as in X/i. above, pricing of unshipped goods so affected by the cause shall cease and shall not be resumed until the cause of such notice ceases to affect the performance of this contract. Nothing contained in this paragraph shall release The Buyer from its obligations to price and pay for any goods already shipped or for which freight has been engaged for shipment prior to the giving of such notice by the Seller.

iii. To the extent that any such cause affects the production or shipment of material to be supplied hereunder, the quantity to be supplied hereunder may be reduced rateably to the proportional loss in production or shipments.

iv. After termination of any such cause there shall be no obligation upon the Seller to make good to the Buyer any quantities of goods which the Seller has been unable to supply.

v. Where the Seller has the option to supply alternate goods and has duly declared that option in favour of certain goods and those goods are subsequent ly rendered unavailable by reason of force majeure, the Buyer may not then require substitution of the alternative goods. The provisions of this clause shall apply to the goods in respects of which the declaration has been made without regard to the availability or otherwise of the alternative goods.

vi. In the event of the cause of suspension lasting more than three months the Seller shall, upon written notice to the Buyer, be entitled to treat the contract as terminated without liability to the Buyer at the date of such notice. Termination shall be without prejudice to the rights and obligations of the parties up to and including the date of such notice and shall not affect the buyer's obligation to accept in due course goods already priced.

Data Disclaimer

iv. After termination of any such cause there shall be no obligation upon the Seller to make good to the Buyer any quantities of goods which the Seller has been unable to supply.

PrivacyPolicy

Privacy Policy

I. Introduction

i. We are dedicated to safeguarding the privacy of our website visitors and customers.

ii. This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and customers; in other words, where we determine the purposes and means of the processing of that personal data.

iii. We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision for the overall use of our website, we will ask you to consent to our use of cookies when you first visit our website.

iv. In this policy, "we", "us" and "our" refer to Integ Metals Ltd. For more information about us, see our " Corporate " page.

II. How We Use Your Personal Data

i. In this Section II. we have set out:

a. The general categories of personal data that we may process;

b. The purposes for which we may process personal data; and

c. The legal bases of the processing.

ii. We may process data about your use of our website and services ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is [our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.

iii. We may process your website user account data ("account data"). The account data may include your name and email address. The source of the account data is you or your employer. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.

iv. We may process your information included in your personal profile on our website ("profile data"). The profile data may include your name, business name, business address, telephone number and email address, The profile data may be processed for the purposes of enabling and monitoring your use of our website and services. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.

v. We may process your personal data that are provided in the course of the use of our services ("service data").The service data may include your name, business name, business address, telephone number and emailaddress. The source of the service data is you or your employer. The service data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely [the proper administration of our website and business.

vi. We may process information that you post for publication on our website or through our services ("publication data"). The publication data may be processed for the purposes of enabling such publication and administering our website and services. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.

vii. We may process information contained in any enquiry you submit to us regarding goods and/or services ("enquiry data"). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is our legitimate interests, namely [the proper administration of our website and business.

viii. We may process information relating to our customer relationships, including customer contact information ("customer relationship data"). The customer relationship data may include your name, your employer, your job title or role, your contact details, and information contained in communications between us and you or your employer]. The source of the customer relationship data is you or your employer. The customer relationship data may be processed for the purposes of managing our relationships with customers, communicating with customers, keeping records of those communications and promoting our products and services to customers. The legal basis for this processing is our legitimate interests, namely the proper management of our customer relationships.

ix. We may process information relating to transactions, including purchases of goods and/or services, that you enter into with us and/or through our website ("transaction data"). The transaction data may include your contact details, your card details and the transaction details. The source of the transaction data is you and/or our payment services provider. The transaction data may be processed for the purpose of supplying the purchased goods and/or services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract; providing that, if you are not the person contracting with us, the legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.

x. We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters ("notification data"). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is our legitimate interests, namely[communications with our website visitors and service users].

xi. We may process information contained in or relating to any communication that you send to us ("communication data"). The communication data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The communication data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely communications with our website visitors and service users and the proper administration of our website and business.

xii. We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

xiv. We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.

xv. In addition to the specific purposes for which we may process your personal data set out in this Section II., we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

xvi. Please do not supply any other person's personal data to us, unless we prompt you to do so.

III. Providing Your Personal Data to Others

i. We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

ii. Your personal data is held in our website database.

iii. We may disclose your personal data including; your name, business name, business address, telephone number and email address with our couriers so that they may deliver your goods to you.

iv. Financial transactions relating to our website and services may be handled by our payment services providers, https://wix.com. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers' privacy policies and practices at https://www.wix.com/about/privacy.

vi. In addition to the specific disclosures of personal data set out in this Section III., we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

IV. International Transfers of Your Personal Data

i. We have absolutely no desire to share your personal information with any international third party beyond the remit of the nature of our standard business operations, or the operation of this website.

V. Retaining and Deleting Personal Data

i. This Section V. sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

ii. Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

iii. We will retain your personal data as follows:

a. Usage data will be retained for a minimum period of three years following the date of collection, and for a maximum period of ten years following that date;

b. Account data will be retained for a minimum period of three years following the date of closure of the relevant account, and for a maximum period of ten years following that date;

c. Profile data will be retained for a minimum period of three years following the date of closure of the relevant account, and for a maximum period of ten years following that date;

d. Service data will be retained for a minimum period of three years following the termination of the contract under which the service was provided, and for a maximum period of ten years following that date;

e. Publication data will be retained for a minimum period of three years following the date when the relevant publication ceases to be published on our website or through our services, and for a maximum period of ten years following that date;

f. Enquiry data will be retained for a minimum period of three years following the date of the enquiry, and for a maximum period of ten years following that date;

g. Customer relationship data will be retained for a minimum period of three years following the termination of the relevant customer relationship, and for a maximum period of ten years following that date;

h. Transaction data will be retained for a minimum period of three years following the date of the transaction, and for a maximum period of ten years following that date;

i. Notification data will be retained for a minimum period of three years following the date that we are instructed to cease sending the notifications, and for a maximum period of ten years following that date (providing that we will retain notification data insofar as necessary to fulfil any request you make to actively suppress notifications);

j. Communication data will be retained for a minimum period of three years following the date of the communication in question, and for a maximum period of ten years following that date]; and

iv. In some cases it is not possible for us to specify in advance the periods for which your personal data will be retained. In such cases, we will determine the period of retention based on the following criteria:

a. The period of retention of personal data will be determined based on the future needs of consumer relationships.

v. Notwithstanding the other provisions of this Section 6, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

VI. Security of Personal Data

i. We will take appropriate technical and organisational precautions to secure your personal data and to prevent the loss, misuse or alteration of your personal data.

ii. We will store all your personal data on secure servers, personal computers and mobile devices, and in secure manual record-keeping systems.

iii. The following personal data will be stored by us in encrypted form: your name, contact information, password(s) and cardholder data.

vi. Data relating to your enquiries and financial transactions that is sent from your web browser to our web server, or from our web server to your web browser, will be protected using encryption technology.

v. You acknowledge that the transmission of unencrypted (or inadequately encrypted) data over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

vi. You should ensure that your password is not susceptible to being guessed, whether by a person or a computer program. You are responsible for keeping the password you use for accessing our website confidential and we will not ask you for your password (except when you log in to our website).

VII. Your Rights

i. In this Section VII., we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

ii. Your principal rights under data protection law are:

a. the right to access - you can ask for copies of your personal data;

b. the right to rectification - you can ask us to rectify inaccurate personal data and to complete incomplete personal data;

c. the right to erasure - you can ask us to erase your personal data;

d. the right to restrict processing - you can ask use to restrict the processing of your personal data;

e. the right to object to processing - you can object to the processing of your personal data;

f. the right to data portability - you can ask that we transfer your personal data to another organisation or to you;

g. the right to complain to a supervisory authority - you can complain about our processing of your personal data; and

h. the right to withdraw consent - to the extent that the legal basis of our processing of your personal data is consent, you can withdraw that consent.

iii. You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee. You can access your personal data by visiting your member's area when logged into our website.

iv. You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

v. In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.

vi. In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.

vii. You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.

viii. You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.

ix. You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

x. To the extent that the legal basis for our processing of your personal data is:

a. consent; or

b. that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract, and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.

xi. If you consider that our processing of your personal data infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.

xii. To the extent that the legal basis for our processing of your personal data is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

xiii. You may exercise any of your rights in relation to your personal data by email correspondance at contactus@integmetals.com, in addition to the other methods specified in this Section VII.

VIII. Third Party Websites

i. Our website includes hyperlinks to, and details of, third party websites.

ii. We have no control over, and are not responsible for, the privacy policies and practices of third parties.

IX. Personal Data of Children

i. For the purposes of education and interest in metallurgy and engineering, we do not have a recommended minimum age for the the use of this website - it is open to all - no content within this website should cause undue offence nor expose minors to damaging influences. However, for the puposes of data collection, we do not hold the personal data of chidren

ii. If we have reason to believe that we hold personal data of a person under that age in our databases, we will delete that personal data.

X. Updating Information

i. Please let us know if the personal information that we hold about you needs to be corrected or updated. Our contact details may be found on our "Corporate" page here.

XI. Acting as a Data Processor

i. In respect of your payment details, we do not act as a data controller; instead, we act as a data processor.

ii. Insofar as we act as a data processor rather than a data controller, this policy shall not apply. Our legal obligations as a data processor are instead set out in the contract between us and the relevant data controller.

Cookie Policy

I. About Cookies

i. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

ii. Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

iii. Cookies do not typically contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.

Cookie Policy

II. Cookies Which We Use

i. We use cookies for the following purposes:

a. authentication and status - we use cookies to identify you when you visit our website and as you navigate our website, and to help us determine if you are logged into our website. Cookies used for this purpose are: JSessionID, smSession and svSession;

b. shopping cart - we use cookies to maintain the state of your shopping cart as you navigate our website. Cookies used for this purpose are: JSessionID, smSession and svSession;

c. personalisation - we use cookies to store information about your preferences and to personalise our website for you. Cookies used for this purpose are: JSessionID, smSession and svSession;

d. security - we use cookies [as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally Cookies used for this purpose are: px-abgroup, px,abper, _cfduid, hs, XSRF-Token, IDE, TS*, TS01*******, TSxxxxxxxx (where x is replaced with a random series of numbers and letters) and TSxxxxxxxx_d (where x is replaced with a random series of numbers and letters);

III. Cookies Used by Our Service Providers

i. Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

ii. We use Google Analytics. Google Analytics gathers information about the use of our website by means of cookies. The information gathered is used to create reports about the use of our website. You can find out more about Google's use of information by visiting https://www.google.com/policies/privacy/partners/ and you can review Google's privacy policy at https://policies.google.com/privacy. The relevant cookies may be found here: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage.

IV. Managing Cookies

i. Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

a. https://support.google.com/chrome/answer/95647 (Chrome);

b. https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);

c. https://help.opera.com/en/latest/security-and-privacy/ (Opera);

d. https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

e. https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac (Safari); and

f. https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

ii. Blocking all cookies will have a negative impact upon the usability of many websites.

iii. If you block cookies, you will not be able to use all the features on our website.

V. Cookie Preferences

i. You can manage your preferences relating to the use of cookies on our website by emailing us at: contactus@integmetals.com

VI. Amendments

i. We may update this policy from time to time by publishing a new version on our website.

ii. You should check this page occasionally to ensure you are happy with any changes to this policy.

iii. We [may] OR [will] notify you of [changes] OR [significant changes] to this policy [by email].

VII. Our Details

i. This website is owned and operated by Integ Metals Ltd.

ii. Should you wish to contact us, our Head Office address, email address, telephone number, company registration number and our VAT registration number, are all detailed on the "Corporate" page, which can be found here.

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Legal

General Terms & Conditions

Scope of Application

I. General

II/a. Shipment and Passing of Risk/Export Controls

II/b. Delivery Period

II/c. Duties of Inspection and Notice of Defects

II/d. Weights

III. Pricing & Payment

IV. Limitations and Exclusions

V/a. Risk

V/b. Reservation of Title

VI. Health & Safety

VII. Copyright

VIII. Conditions of Use of Website

IX. Governing Law

X. Force Majeure

Data Disclaimer

Privacy Policy

I. Introduction

II. How We Use Your Personal Data

III. Providing Your Personal Data to Others

IV. International Transfers of Your Personal Data

V. Retaining and Deleting Personal Data

VI. Security of Personal Data

VII. Your Rights

VIII. Third Party Websites

IX. Personal Data of Children

X. Updating Information

XI. Acting as a Data Processor

Cookie Policy

I. About Cookies

II. Cookies Which We Use

III. Cookies Used by Our Service Providers

IV. Managing Cookies

V. Cookie Preferences

VI. Amendments

VII. Our Details

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